Copy Of Billable Charge Template Line FK Chars To Billable Charge Line FK Chars Not Working (Doc ID 2290462.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, BI - Billing

When attempting to add billable charge that has a line with bill factor (bf) char, the system raises the following error although the BF is there.

ERROR
-----------------------
Bill Factor not found .
 There is nothing on the database that corresponds to the value entered.
 If you need support please supply the following info to system support .
 Message number 25,252.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Add billable charge when the (Foreign Key) FK Reference is Bill Factor.

Changes

 

Cause

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