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Copy Of Billable Charge Template Line FK Chars To Billable Charge Line FK Chars Not Working (Doc ID 2290462.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version, BI - Billing

When attempting to add billable charge that has a line with bill factor (bf) char, the system raises the following error although the BF is there.

Bill Factor not found .
 There is nothing on the database that corresponds to the value entered.
 If you need support please supply the following info to system support .
 Message number 25,252.

The issue can be reproduced at will with the following steps:
 1. Add billable charge when the (Foreign Key) FK Reference is Bill Factor.


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