External User Has To Enter Password Twice To Login (Doc ID 2290474.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.5.0 version, Administration/Configuration

ACTUAL BEHAVIOR
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External User has to enter password twice to login

The first time an external LDAP user enters his username and password, system throws an error message "Invalid User ID or password."
Once the user enters the same password again , the login works fine.

When the error occurs the first time, following reported in Managedserver.log
#### <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <java.lang.NullPointerException
at weblogic.security.providers.authentication.LDAPAtnDelegate.getDNForUser(LDAPAtnDelegate.java:3861)
at weblogic.security.providers.authentication.LDAPAtnDelegate.authenticate(LDAPAtnDelegate.java:3679)
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:233)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)

Cause

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