Timeouts when Loading Some Fee Schedules through the IP
(Doc ID 2290487.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Health Insurance Claims Adjudication - Version 2.16.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On version 2.16.1.0.11, some fee schedules are causing a timeout. This does not happen on all fee schedules, but it has been seen on some high profile fee schedules. Some fee schedules are updated correctly and others get a timeout. There was a change in 2.16.1.0.3 to optimize the query.
ERROR
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Error getting response, java.net.SocketTimeoutException: Read timed out
The issue can be reproduced at will with the following steps:
1) Create the fee schedule in one environment.
2) Use the fee schedule IP to load to a new environment.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |