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Timeouts when Loading Some Fee Schedules through the IP (Doc ID 2290487.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Health Insurance Claims Adjudication - Version and later
Information in this document applies to any platform.


On version, some fee schedules are causing a timeout. This does not happen on all fee schedules, but it has been seen on some high profile fee schedules. Some fee schedules are updated correctly and others get a timeout.  There was a change in to optimize the query.

Error getting response, Read timed out

The issue can be reproduced at will with the following steps:
1) Create the fee schedule in one environment.
2) Use the fee schedule IP to load to a new environment.


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