12.2.6.x.Offline Worksheet Error - The Requested Resource Is Not Available . (Doc ID 2290592.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.2 version, Worksheet

Offline worksheet error

Getting error when trying to access offline worksheets.

ERROR
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- The requested resource is not available .

The file 'launchDPWeb.jsp' does not exist on the Demantra server which is getting the error page. We are running Demantra 12.2.6 on a Linux server.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use the URL for Offline worksheet
 http://hostname.domain:port/demantra/portal/launchDPWeb.jsp


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the offline functionality

Cause

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