LDAP Users Fails to Login to Agile PLM Application with Error "Invalid User ID or Password" and Lots of <Cached group membership for {group} : null> Generated In WebLogic LDAP Debug Log
(Doc ID 2291571.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.1.1 and laterInformation in this document applies to any platform.
Symptoms
When Attempting to login to Agile Web/Java Client with Microsoft Active Directory LDAP user, the following error occurs:
Invalid user ID or password
The issue can be reproduced at will with the following steps:
- Login to Web Logic admin console, and enable LDAP debug log by following Note:1076242.1
- Go to Security Realms > Agile Realm > Users and Groups > Users, and see the LDAP user is shown in the list
- Access to Web Client.
- Give username and password of LDAP user.
- Gets error "Invalid user ID or password" in the Web Client screen.
- Check agilePCWebLogic log, and search for the username, and see <authentication succeeded> meaning the user authentication succeed with LDAP provider:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |