Agile LDAP Users Are Unable To Login To Agile Application With Following Error "Invalid User ID or Password" Due To Nested LDAP Groups (Doc ID 2291571.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

When Attempting to login to Agile Web/Java client the following error occurs for few users.

ERROR
Invalid Userid or Password

STEPS
The issue can be reproduced at will with the following steps:
1. Ldap Enabled in Java client
2. Ldap sync working 
3. Login to Web/Java client

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot login to agile application.

Cause

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