Error When Matching An Invoice For PO Where The Invoice Location Differs From The Receipt Location (Doc ID 2291690.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.0.7 and later
Information in this document applies to any platform.

Symptoms

Error when matching an invoice for PO where the invoice location differs from the receipt location

Steps:
1. In RMS, create a PO with one item to a warehouse.
2. Approve the PO.
3. Edit the PO and bring it back to Worksheet status.
4. Add the same item to the PO, but to a different warehouse.
5. Cancel the item from the original warehouse (from step 1).
6. Approve the PO.
7. Create and receive a shipment for the PO to the new warehouse (from step 4). Enter the full receipt quantity.
8. In ReIM, create a new invoice for the original warehouse (from step 1). The invoice cost is less than the order cost.
9. Attempt to match the invoice.

Result: Red bar on the top with Error message "Cannot perform insert"

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms