Abnormal Cartridge Behavior - Response Mismatch (Doc ID 2291699.1)

Last updated on MARCH 07, 2019

Applies to:

Symptoms

Nortel Cartridge Issue

1. When a DN is busy during DEL LINE (A-NT-CS2K_ISN09_DEL_SIP-SUBSCRIBER), an improper command "ABORT" is sent to the Switch --> for which No response is rendered (empty Line) and ASDL is set to RETRY.

2. While Retrying, ASAP treats Response from previous order's DN in Current Order --> thus the order fails (as the previous order DN is already deleted).
  

The following are the LOGS for both cases:

LOGS: DN BUSY STATE

>> 174430.220:Connection handler <ASAP_HOST_NAME>-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
BASE Type :RETRY
>> 174430.221:Connection handler <ASAP_HOST_NAME>-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Error Handler: NE Response: [<NE_RESPONSE> ^M
^M
^MSystem:<SYSTEM_NAME>; ZZXaaa operation failed.^M
^M System:<SYSTEM_NAME>; Reason: command has inconsistent data^M
^M
], UserExitType: [99999]

Changes

Cause

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