Abnormal Cartridge Behavior - Response Mismatch (Doc ID 2291699.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Communications ASAP Cartridges - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms

Nortel Cartridge Issue

1. When a DN is busy during DEL LINE (A-NT-CS2K_ISN09_DEL_SIP-SUBSCRIBER), an improper command "ABORT" is sent to the Switch --> for which No response is rendered (empty Line) and ASDL is set to RETRY.

2. While Retrying, ASAP treats Response from previous order's DN in Current Order --> thus the order fails (as the previous order DN is already deleted).
  

The following are the LOGS for both cases:

LOGS: DN BUSY STATE

>> 174430.220:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
BASE Type :RETRY
>> 174430.221:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Error Handler: NE Response: [OUT $ xxxxx7159 SIP 10 2 05 64 BLDN^M
^M
COMMAND AS ENTERED:^M
OUT NOW 17 5 8 PM xxxxx7159 SIP 10 2 05 64 BLDN ^M
LEN : SIP 10 2 05 64 IMPROPER LINE STATE^M
Line state is: LINE CP BUSY^M (LINE IS BUSY)
*** ERROR - INCONSISTENT DATA ***^M
COMMAND AS ENTERED:^M
OUT NOW 17 5 8 PM xxxxx7159 SIP 10 2 05 64 BLDN ^M
ENTER Y TO CONFIRM,N TO REJECT OR E TO EDIT^M
>^M
^M
^MSystem:LineProv; XA-Core ServOrd operation failed.^M
^M System:DDMS; Reason:ServOrd command has inconsistent data^M
^M
], UserExitType: [99999]
>> 174430.221:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Sending CLI ABORT (SENDING ABORT COMMAND)
>> 174430.221:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
PAUSE not configured
>> 174430.221:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Sending enter key before ABORT ...
>> 174430.221:Connection handler viepasade00-30921:LOW :<>:
Msg logged for SRQ_ID:11362204, LOG:

>> 174430.221:Connection handler viepasade00-30921:LOW :<>:
Msg logged for SRQ_ID:11362204, LOG:ABORT
>> 174430.221:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Getting NE response for prompt >
>> 174430.249:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Got NE response ^M (GOT EMPTY RESPONSE FROM SWITCH)

>> 174430.249:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
UET description:[IMPROPER LINE STATE.] ...




LOGS : While Retrying ASAP is treating the Response from the Previous orders DN in the Current Order

>> 174630.006:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Sending CLI OUT $ xxxxx7159 SIP 10 2 05 64 BLDN (REQUESTING DEL FOR xxxxx7159)
>> 174630.006:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
PAUSE not configured
>> 174630.006:Connection handler viepasade00-30921:LOW :<>:
Msg logged for SRQ_ID:11362204, LOG:OUT $ xxxxx7159 SIP 10 2 05 64 BLDN
>> 174630.006:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Getting NE response for prompt >
>> 174630.006:Connection handler viepasade00-30921:LOW :com.metasolv.cartridge.oss.nt_cs2k_sip_isn09.CS2KSIPLineProv:
Got NE response ^M
DN: 5241997702 IS ASSIGNED TO LEN/LTID: SIP 14 9 05 82^M (GOT RESPONSE FOR 5241997702)
The Entered DN Does not Map to the Entered Len/Ltid^M
SIP 09 6 06 76 BLDN Y Y ^M
*** ERROR *** ^M
|^M
TYPE OF LEN_OR_LTID IS EXT_LEN^M
PLEASE ENTER:^M
LEN_OR_LTID: ^M
>^M

Changes

 

Cause

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