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CustomerUpdater Throws Exception while Loading Customers during Startup : "CustomerLoaderException: null:::" (Doc ID 2291774.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

With Billing and Revenue Management (BRM) Patch Set (PS)18, Pricing Design Center (PDC) 9 and Elastic Charging Engine (ECE) 11.3.0.3.0 in the production system with about 20 migrated accounts, while loading initial customers from BRM DB, the customerUpdater is throwing a null exception.


Customer Updater log snippet :

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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