CustomerUpdater Throws Exception While Loading Customers During Startup : "CustomerLoaderException: null:::" (Doc ID 2291774.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.3.0 version, Customer data management

With BRM PS18 , PDC9 and ECE 11.3.0.3.0 in the production system with about 20 migrated accounts, while loading initial customers from BRM DB , customerUpdater is throwing an null exception.


Customer Updater log snippet :

Changes

 

Cause

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