Logout From Hand Held (HH) Device Fails With "Error 404 - Not Found" And The Session Is Not Closed On The Terminal Server

(Doc ID 2292243.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Logout option for hand held (HH) device fails with "Error 404 - Not Found" and the HH session does not get closed.


Steps To Recreate:

  1. Login to RF screens on HH device.
  2. Navigate through the menu options.
  3. Log out of the RF screen.
  4. Notice that the RF session on the Terminal Server is not closed.

Changes

 

Cause

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