User Defined Country Address Structures Cause Errors in the GUI (The specified country does not have related geographic areas...) and XML API (Switched Network Area is requires for an international end user Location)

(Doc ID 2292492.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
***Checked for relevance on 26-Sep-2017***

Symptoms

When using a user defined country, the following issues happen.


1. CO Exchange Area search in GUI gives the following error:

"The specified country does not have related geographic areas. Please contact your Metasolv Solutions Administrator to set these up in Metasolv Solutions Utilities."

 

2. createEntityByValueRequest XML API gives the following error:

"Switched Network Area is requires for an international end user Location"

 

Cause

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