Users Unable to Open/Download Versions of IStream Documents via Web Browser from IStream DM Server (Doc ID 2292502.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

ACTUAL BEHAVIOR
---------------
Following upgrade from IStream 62 - IStream 63 SP3, users are unable to save/download earlier versions of IStream Documents from the IStream DM Server via web browser.
Users can download earlier versions when its non-IStream document ( doc, pdf).


EXPECTED BEHAVIOR
-----------------------
Under the previous version IStream 62, users were able to view/download versions of the IStream document.
There was an 'open' function on the drop-down of the versions and from there the user can save it locally or open in word.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the DMS via the web browser.
2. Locate a IStream Document.
3. Select function drop-down - properties - versions
4. Select any version and attempt to save/download it from the function drop-down ( download option is missing).


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to retrieve earlier versions from web browser

Cause

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