Zero Populated in Balance Impact in Multi RUM Configuration for TAP-IN Out-Roaming Rating (Doc ID 2292533.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.18.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.18.0 version, Roaming

The user has multi rum configuration for TAP-IN out-roaming rating. This configuration creates 2 balance impacts. One with zero quantity and another one with actual quantity. The balance with zero quantity holds the calculated charges. This record is visible in both Customer Center and Siebel.

The user has raised an issue that Zero has been populated in balance impact in multi rum configuration for TAP-IN out-roaming rating.

How to handle this so that correct quantity can be displayed along with charges in Customer Center and Siebel?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms