Content For Notebook Topics Are Blank Upon Opening A Project. (Doc ID 2292811.1)

Last updated on AUGUST 07, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When initially opening a Project in P6 Client and selecting the Notes tab, the content for the Notebook Topic is blank. After moving between different Notes (clicking on a different Notebook Topic and back to the first Note) the content will then display. From that point forward, the application works correctly.

This also occurs in the WBS View..


The Notebook Topics should display automatically without having to click the Modify button or clicking on a different Notebook Topic.


The issue can be reproduced at will with the following steps:

  1. Log into P6 Client.
  2. Click on a Project that has Notebook Topics with Notes.
  3. Notice that the content of the Notebook Topic does not display (blank).
  4. Click on the Modify button or click a different Notebook Topic.
  5. The content within the Notebook Topic displays correctly (is no longer blank).



The issue has the following business impact:
Due to this issue, users cannot view Notebook Topics upon first attempt.

Cause

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