When upgrading from Docupresentment (IDS) 2.4 to IDS 2.8, the Idswdservice.exe is Unexpectedly Deleted
(Doc ID 2292848.1)
Last updated on AUGUST 03, 2017
Applies to:Oracle Documaker - Version 12.5 and later
After upgrading Docupresentment 2.4 to 2.8, finding that the idswdservice.exe file in the ~\docserv folder gets deleted unexpectedly.
This deletion does not allow IDS to start until the idswdservice.exe file is re-introduced.
The issue occurs after a reboot is initiated after some windows updates are applied.
The issue is reproduced with the following customized batch script:
1) Stop IDS 2.4.
2) Backup the docerv/docclnt folders.
3) Run the silent uninstall of IDS2.4.
4) Delete any docserv/doclcnt folders that might still linger after the uninstall.
5) Install IDS 2.8.
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