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Crew Shift Tasks Are Stacked/Overlap And Unassigned Tasks Stay On The Gantt v2.1.0.x (Doc ID 2293597.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.4 to 2.1.0.6 [Release 2.1]
Information in this document applies to any platform.

Symptoms

On : 2.1.0.6 version, Common Dispatcher Interface

ACTUAL BEHAVIOR
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Unassigned tasks remain on the Gantt and overlap with other tasks for the Crew shift. This issue happens for a few jobs each day for random dispatchers.
Batch Jobs have been running smoothly with no errors.

Changes

 

Cause

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