Email Notifications At First Work But After Sometime Email Notifications Do Not Work
(Doc ID 2293643.1)
Last updated on MARCH 12, 2021
Applies to:
Oracle Agile Product Portfolio Management - Version 9.3.1.2 and laterInformation in this document applies to any platform.
Symptoms
Email Notifications at first work but after sometime Email Notifications Do Not Work.
ERROR
[14 Jun 2017 08:33:42, CEST] [ERROR] [ Actual Exception : null]
[14 Jun 2017 08:33:42, CEST] [ERROR] [ Exception while sending email. Reason : Email send failed. Email details :
Subject:
Recipients: ["xxxxx, xxxxx(xxxxx)"<xxxxx.xxxxx@xxxxx.com>]
Actual Exception : null]
.
Errors reported from stdout.log
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <xxxxx.xxxxx@xxxxx.COM>... Unknown User
Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <xxxxx.xxxxx@xxxxx.COM>... Unknown User
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1145)
... 16 more
QUIT
221 2.0.0 xxxxxx.xxxxxx.net closing connection
2017-06-20 08:52:10,204 <SendEmailListener:ERROR> <Email Notification Subsystem> Exception while sending email. Reason : Email send failed. Email details :
221 2.0.0 xxxxxx.xxxxxx.net closing connection
2017-06-20 08:52:10,204 <SendEmailListener:ERROR> <Email Notification Subsystem> Exception while sending email. Reason : Email send failed. Email details :
Subject: <Your approval is required for Gate Implement Change Plan Phase Gate>
Recipients: ["xxxxx, xxxxx (odata1)"<xxxxx.xxxxx@xxxxxx.COM>]
Invalid addresses: "xxxxx, xxxxx (odata1)" <xxxxx.xxxxx@xxxxxx.COM>, Unsent Valid addresses: Actual Exception : Invalid Addresses
Errors reported after setting notification debug per <Document> How to Enable Debug Log for Agile PLM Notification <Doc ID 2024176.1>
Actual Exception : Could not connect to SMTP host: mail.testmail.com, port: 25
Invalid addresses: "xxxxx, xxxxx(xxxxx)" <xxxx.xxxxx@xxxxxx.com>, Unsent Valid addresses: Actual Exception : Invalid Addresses
Invalid addresses: "xxxxx, xxxxx(xxxxx)" <xxxx.xxxxx@xxxxxx.com>, Unsent Valid addresses: Actual Exception : Invalid Addresses
Invalid addresses: "xxxxx, xxxxx(xxxxx)" <xxxx.xxxxx@xxxxxx.com>, Unsent Valid addresses: Actual Exception : Invalid Addresses
.
Actual Exception : No recipient addresses
.
Several Invalid addresses listed
Changes
This issue started happening after a recent large data upload.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |