My Oracle Support Banner

Suppress Flat Charge from being applied twice on a Biill Segment (Doc ID 2293733.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Goal

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
MDM - Oracle Utilities Meter Data Management

The utility does not prorate their "Basic Charge" (flat charge) for several of their Rate Schedules for service in specific regions (for long or short bill segments, nor for price changes).  CCB base functionality is being used to manage this in (new) Rates Configuration. When multiple Bill Calculation Headers exist, the flat charge is being generated in its entirety for each of the bill calculation headers.  This will result in the customer receiving double flat charges whenever there is a Rate Version change or whenever there is an MDM Usage Group change.  Important to note that Rate Version proration is allowed on all of their rate schedules.  How do you prevent the flat charge from being applied more than once?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.