Error 'An error occurred attempting to encrypt the password. Possible causes: Missing or invalid keystore password file (.pwf), or corrupt keystore file (.jks)' When Re-administering the Privuser Account Using the 'Databaselogins' Utility
(Doc ID 2293770.1)
Last updated on DECEMBER 03, 2019
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and laterInformation in this document applies to any platform.
Symptoms
When using the databaselogins.bat (/.sh) tool to re-administer the privileged schema user (default privuser) account using AE06 authentication, the following error is observed in the Command Prompt window accompanying the utlity window:
com.primavera.PhoenixException: Problem occurred during decryption, unable to decrypt
...
Caused by: com.primavera.PhoenixException: Unable to locate proper decryption key
Original Exception:
com.primavera.PhoenixException: Unable to locate proper decryption key
...
An error occurred attempting to encrypt the password. Possible causes: Missing or invalid keystore password file (.pwf), or corrupt keystore file (.jks).
The issue can be reproduced at will with the following steps:
- Launch the <P6 version>\database\databaselogins.bat (/.sh) utility.
- In the Database Connections section, enter in the database connection details and click Next.
- Modify the contents of the Password field and click Update Password.
- Observe the reported error.
Changes
Cause
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In this Document
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Cause |
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