None of the scheduled batches in the job stream are running

(Doc ID 2293879.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On CCB 2.5.0.2.0, Scheduled Batches, Job Stream

None of the scheduled batches in the job stream are running.

Restarted the threadpoolworker process , restarted the full instance , but still none of the batches run.

The batches are struck with message "Starting Soon..."

Cause

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