Column Labels and Column Data Misaligned (Data in Wrong Columns) When Running Status Report Listing to CSV (Doc ID 2293939.1)

Last updated on AUGUST 08, 2017

Applies to:

Instantis EnterpriseTrack - Version 16.1.4.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When running Status Report Listing (path/Reports/Global Reports/Listing Reports/Status Report Listing) with CSV output format, the title label of the columns are not consistent with the values in the columns. Data is displayed in the incorrect columns.

EXPECTED BEHAVIOR
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The output should have the title label of the column consistent with the value in the column in the actual report.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to Instantis EnterpriseTrack.
  2. Go to: Report/Standard Report/Global Report /Listing Report/ Status Report Listing
  3. Set the report output to CSV
  4. Run the report and observe the label of the columns and the information in the columns are not consistent

Changes

 

Cause

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