Deleted Local Report Schedule is Recreated when Case is Local Locked (Doc ID 2294312.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

When Common Profile Switch 'Report Scheduling' is being set to 'All report scheduling will be done locally on the client machine.' and a case is local locked for the first time, a deleted local report schedule is automatically recreated.

This issue occurs only for local report only when the Common Profile Switch 'Report Scheduling' is being set to 'All report scheduling will be done locally on the client machine.' and a case is local locked as the first time.

The issue does not occur for local report when the Common Profile Switch 'Report Scheduling' is being set to 'Report scheduling will be run by the Middle Tier Service.' or a case is local locked as the second and subsequent times.

This issue does not occur for other reports than local report regardless the above Common Profile Switch setting and the time of case local lock.

Cause

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