User Cannot Change the Amount Values For Credit Note Created From a Fixed Deal Credit Note Request (Doc ID 2294338.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

User cannot change the amount values for Credit Note created rom a Fixed Deal Credit Note Request.

Steps To recreate:
Prerequisite: Have a Credit Note Request generated from a Fixed Deal income.

1. Select the Credit Note Request generated from a Fixed Deal Income in Document Search.
2. When in the Header screen of the Credit Note Request, click in "Create Credit Note" button.
3. A new document is shown on the "Header" screen, with the values populated.
There is no way to change the value of the Credit Note .

 

Cause

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