Not Able To View Cases Using Case Actions Search With a Specific Product Name

(Doc ID 2294445.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Argus Safety - Version 7.0.4 and later
Information in this document applies to any platform.

Symptoms

Not able to view cases using case actions search with once specific product name

No results are returned for cases logged with this product.  No errors are reported


The issue can be reproduced at will with the following steps.

 

Cause

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