General Comments Error "The system could not process your request...Contact Administrator" in a Business Process in Unifier
Last updated on AUGUST 24, 2017
Applies to:Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.
Notification occurs when clicking on the General Comments hyperlink within a Business Process.
ERROR in PopUp
The system could not process your request.
Logging in again may help in some cases.
Contact your System Administrator if you are still having problem.
STEPS to Verify Issue
- Login Unifier environment
- Navigate to the applicable workspace and Open a Business Process record
- Click on the General Comments hyper
- Notice the error
Unifier log file
ERROR Target.Exception ~...~ unifier:/share/editGCWithoutWorkFlow throws an exception at /share/action.xml:2528: ~
Invocation of method 'html2string' in class com.skire.webant.util.StringUtils threw exception java.lang.NoClassDefFoundError:
Could not initialize class sun.awt.X11.XToolkit @ /share/gcwithoutworkflow.vm[784,150]
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