Inadequate User Data In Add Approvers Popup Screen While Moving The Workflow (Doc ID 2294944.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 to 9.3.6.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
----------------------
Inadequate User data in Add Approvers popup screen makes difficult to select users

When assigning approvers in a workflow using the Job Function, the resulting window only contains the user id, it does not contain the user’s actual name.


EXPECTED BEHAVIOR
------------------------
When assigning approvers in a workflow using the Job Function, the resulting window should contain user name


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Web Client
2. Move a Change Order to next status
3. Add approvers > as Job function.
4. Only user id is displayed no user names.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms