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Assignments Being Returned Every Few Minutes (Doc ID 2294975.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.2.0.3.13 [Release 2.2]
Oracle Real-Time Scheduler - Version 2.2.0.3.13 to 2.2.0.3.13 [Release 2.2]
Information in this document applies to any platform.

Symptoms

Many assignments are being created for the same activity on the same shift.

For example, the Assignment History shows multiple returned assignment for the Activity

Creation Date/Time Assignment
------------------ ----------
05-05-201X 02:17PM Electric Connect (M-EC), Crew 509, Returned
05-05-201X 02:15PM Electric Connect (M-EC), Crew 509, Returned
05-05-201X 02:00PM Electric Connect (M-EC), Crew 509, Returned
05-05-201X 01:40PM Electric Connect (M-EC), Crew 509, Returned
05-05-201X 09:13AM Electric Connect (M-EC), Crew 509, Returned

Cause

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