Java Runtime Environment (JRE) Fatal Error After Red Hat Kernel Update

(Doc ID 2295027.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Documaker - Version 12.0 and later
Red Hat Enterprise Linux Advanced Server x86-64 (AMD Opteron Architecture)

Symptoms

This fatal error message is generated from the Java Runtime Environment (JRE) during Gendata processing.

 

# A fatal error has been detected by the Java Runtime Environment:

#

# SIGBUS (0x7) at pc=0xee83d9d3, pid=3351, tid=4151465680

#

# JRE version: (7.0_51-b13) (build )

# Java VM: Java HotSpot(TM) Client VM (24.51-b03 mixed mode linux-x86 )

# Problematic frame:

# j java.lang.System.<clinit>()V+0

 

Changes

 The JRE error occurs after updating Red Hat servers (Release 6.9 Santiago) to 2.6.32-696.3.2 for a security patch update.

Cause

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