Discrepancy in Discount Cancellation Behavior with ApplyProrationRules Business Parameter Disabled and Billing Day of Month 29, 30 or 31 (Doc ID 2295304.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.14.0, when modifying the business parameter "ApplyProrationRules" (which is set to disabled by default), it is observed that there is a difference in behavior in discount cancellation, between accounts with Billing Day of Month (BDOM) on 29^th, 30^th, 31^st and other values from 1^st to 28^th.

Scenario 1: Cancellation of discounts on the middle of the cycle (cancellation done for a BDOM purchased on cycle before)

Consider an Account with BDOM 27 and another Account with BDOM 30. Below difference is observed during this:

• Discounts configured with to_middle = "full" are refunded for BDOM 30 and are not refunded for BDOM 27.
• Discounts configured with to_middle = "none" are refunded twice for BDOM 30 and refunded once for BDOM 27.

Scenario 2: Purchase and cancellation of discounts on the middle of the cycle

Consider an Account with BDOM 27 and another Account with BDOM 30. Below behavior is observed during this

• Discounts configured with to_middle = "full" are refunded for BDOM 30 and are not for BDOM 27.
• Discounts configured with to_middle = "none" are refunded twice for BDOM 30 and refunded once for BDOM 27.

Changes

Cause

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