Intermittently, Worksheet Series Do Not Save Data To The Database (Doc ID 2295590.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

On version 7.3.1.5+SP=7315283 , Worksheet

ACTUAL BEHAVIOR
---------------
Some of the series are randomly not getting updated while entering data in a worksheet

We are entering data for series in a worksheet and committing it to database.

Sometimes,
after commit,
we see that some of the series are not displaying the data we have committed and data is not present in the Database as well.

On enabling appserver.update.operation debugging for the collaborator.log ,
we found some discrepancy in the standard update process,
which is not picking the updated columns properly.

EXPECTED BEHAVIOR
-----------------------
Expect all 6 of the updated series values (in this example) to be updated to the database and in the worksheet user interface

STEPS
-----------------------
The issue can be VERY INTERMITTENTLY reproduced with the following steps:
1. Open an example worksheet 
2. Update the %Month1_Builds through %Month6_Builds example series with new values
3. Save and rerun the worksheet
4. Observe that not all of the %Month1_Builds through %Month6_Builds updates are displayed.
(some series have a null value)

Cause

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