Baseline Fails At ConfigurationGeneratorForge.Run Step and Dgraphs Are Not Starting, While ConfigurationGeneratorForge/Dgraphs Startup Logs Are Empty And Previous Dgraphs Logs Entries Show A "Corrupt storage" Message (Doc ID 2296103.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.0 to 11.3 [Release 11.x]
Information in this document applies to any platform.

Symptoms

Baseline fails at ConfigurationGeneratorForge.run step.

Application log shows:

The Authoring and Live dgraphs startup log files are empty, same as the ConfigurationGeneratorForge.start.log file.

The Authoring and Live dgraphs are not starting.

It was confirmed that there is no issue with user permissions.

Cause

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