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Adding Adapter to CIS Fails (Doc ID 2296333.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Health Sciences CIS - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

 Attempting to add an adapter to CIS fails with: Unable to successfully communicate with adapter. The URL or specified certificate may be invalid.

The event log message says: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

It also shows this:

The remote certificate is invalid according to the validation procedure.

Changes

 CIS has just recently been installed.

Cause

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