Error: "The Application and Database Versions Do Not Match. Click Exit to Close the Application" When Attempting to Login to P6 Professional installed in a Citrix Environment
(Doc ID 2296460.1)
Last updated on DECEMBER 04, 2019
Applies to:Primavera P6 Professional Project Management - Version 188.8.131.52 and later
Information in this document applies to any platform.
After installing P6 Professional in a Citrix environment, with any account other than the account used to install the application, the following error occurs:
The application and database versions do not match. Click exit to close the application.
Primavera P6 Professional R16.2
Expected database version:
Current database version:
STEPS TO DUPLICATE
The issue can be reproduced at will with the following steps:
1. Install P6 Professional in a Citrix environment
2. Attempt to login to P6 Professional with any account other than the install account
3. Observe error
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