The Documaker Plug-in Is Crashing With Large DPW Files (Doc ID 2296801.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Documaker - Version 12.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.4 version, Documaker Wipedit Plugin, Oracle Linux 6

The Documaker Plug-in is crashing with large DPW files.


ERROR
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The Documaker Plug-in is crashing with large DPW files ("Internet Explorer has stopped working" error raised in popup window).


STEPS
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The issue can be reproduced with the following steps:
1. Access Documaker Interactive Correspondence.
2. To replicate this issue unlock and go straight into ‘Edit’ mode for a transaction (DO NOT PREVIEW FIRST).
3. "Internet Explorer has stopped working" popup window error is raised.



Cause

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