Oracle DIVArchive: Diva RobotManager Down, But All Configurations Correct (Doc ID 2296891.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle DIVArchive - Version 5.8 and later
Information in this document applies to any platform.

Symptoms

Diva Robot Manager service doesn't start. Or when ran in debug mode "Error Code 5" returned.

Changes

  1. Windows Updates Has Recently Ran.
  2. Tape Drive Drivers or Library Drivers Has Just Been Installed.

Cause

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