Unable To View Attachments After Upgrading To 12.2.6.2 (Doc ID 2297006.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.6.1 and later
Information in this document applies to any platform.

Symptoms

Users are not able to view the attachments since the upgrade from 7.3.1.3 to 12.2.6.2.
Users are getting the following error at the Attachment Viewer URL

ERROR
"You have attempted to access a page for which you are not authorized."


STEPS TO REPRODUCE
1. Open a worksheet that has notes and attachments.
2. Double click on a cell with a Note.
3. Click on the Attachment for that note and click View.


BUSINESS IMPACT
Due to this issue, users cannot view attachments directly in the worksheet.

Cause

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