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BillingCare: Adjustments with Wrong Symbols at "All Unallocated Adjustments" Page (Doc ID 2297377.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.17.0, the original amount and the unallocated amounts were shown with wrong symbols at "All Unallocated Adjustments" page of Billing Care (BC).

ACTUAL BEHAVIOR

The net amount is +1 instead of -1

EXPECTED BEHAVIOR

The net amount should be -1

STEPS

1. Create an account
2. Create a account level credit adjustment for $1, $2, $5
3. Create a account level debit adjustment for $7
4. Verify whether the balance shows correctly in BC, Unallocated A/R => -1 => -1-2-5+7
5. Click the Unallocated A/R

Cause

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In this Document
Symptoms
Cause
Solution
References


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