Transcode Requests Are Failing On Specific Actors
Last updated on OCTOBER 02, 2017
Applies to:Oracle DIVArchive - Version 7.3.1 and later
Information in this document applies to any platform.
On Manager version 7.3.1, the Transcode requests are failing randomly on certain actor.
Error: The source/destination returned a command error: Actor returned:source/destination failure, change directory failed [The system cannot find the path specified. ]
The issue can be reproduced at will with the following steps:
- Open the Control GUI
- Monitor the requests processed by actor
- Notice the associated errors
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