IPSA GUI stops responding (Doc ID 2297612.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Communications IP Service Activator - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

Experiencing intermittent problem with the IPSA GUI terminating or unable to communicate with the NP when running Audits on devices.

Condition 1 - Sometimes the GUI will crash or stop functioning and the user must login again.

Condition 2 - When audits are initiated on devices the GUI cannot communicate with the NP producing an error 'Failed to contact networkprocessor'.


Changes

 

Cause

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