UserName And TimesheetApprovalManager Fields Do Not Update on File to P6 Synchronization

(Doc ID 2297714.1)

Last updated on OCTOBER 10, 2017

Applies to:

Primavera Gateway - Version 16.2.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When mapping UserName and TimesheetApprovalManager in a gateway File to P6 Synchronization the Sync completes successfully, but the fields are not updated.

EXPECTED BEHAVIOR
-----------------------
For the UserName and TimesheetApprovalManager fields to be updated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Include the following fields:

<Document>
...
<Resource>
...
<UserName></UserName>
<TimesheetApprovalManager></TimesheetApprovalManager>
</Resource>
</Document>

2. Run the Synchronization.
3. Observe the behavior.

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Due to this issue, users cannot update the UserName or TimesheetApprovalManager fields.

Cause

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