Defect 3104: Error Posting Payment To Accounts With More Than 10 CR_RAT_HIST

(Doc ID 2297787.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

 CC&B is throwing system error when posting payment to customer's account with more than 10 Credit Rating history entries in C&C (credit and collection) tab:

 

SYSUSER - 187561-780-1 2017-06-27 01:56:40,089 [[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (program.service.AbstractRecordWebConverter) Cannot process 16 rows in list CR_RAT_HIST with max size 10
com.splwg.shared.common.LoggedException: Cannot process 16 rows in list CR_RAT_HIST with max size 10
at com.splwg.shared.common.LoggedException.raised(LoggedException.java:67)
at com.splwg.base.support.program.service.AbstractRecordWebConverter.visitListBody(AbstractRecordWebConverter.java:426)
at com.splwg.base.support.program.service.AbstractRecordWebConverter.visitList(AbstractRecordWebConverter.java:389)
at com.splwg.base.support.program.service.WebToRecordConverter.visitList(WebToRecordConverter.java:141)

 

The root LoggedException was: Cannot process 16 rows in list CR_RAT_HIST with max size 10
at com.splwg.shared.common.LoggedException.raised(LoggedException.java:67)
at com.splwg.base.support.program.service.AbstractRecordWebConverter.visitListBody(AbstractRecordWebConverter.java:426)
at com.splwg.base.support.program.service.AbstractRecordWebConverter.visitList(AbstractRecordWebConverter.java:389)

Cause

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