Resource Status Does Not Exist in Environment For Licensing Needs in Instantis EnterpriseTrack

(Doc ID 2297843.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1 and later
Instantis EnterpriseTrack - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

No option for "Timesheet User only" status (or another status), this is an option for licensing of this type of user, and no other status fits the criteria for the licensing need.

Steps to Verify Issue:

1. Login as Administrator or user with permission to create resources
2. Navigate to Resources
3. Select Create > Resource
4. Select Satatus drop Down,

RESULT: No option for "Timesheet Only User" is available

Changes

Cause

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