Special Characters are Shown in Organizational Hierarchy and Merchandise Hierarchy Labels (Doc ID 2297932.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When the user language preference is set to Spanish, special characters are shown in organizational and merchandise hierarchy labels.

Steps to reproduce:

1. Language Preference set to 'Spanish' .Login to RMS.
2. Click on Tasks >> Foundation Data >> Locations >> Organizational Hierarchy.
3. Notice that the 'Area' and 'Region' values are not correctly shown as in the DB.
4. Click on Tasks >> Foundation Data >> Items >> Merchandise Hierarchy.
5. Notice that the Division value is not correctly shown even though it is correctly specified in the database.

Changes

 

Cause

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