InfoManager doesn't start even with proper database configurations and fails with error "Failed to set database connections successfully" (Doc ID 2297946.1)

Last updated on AUGUST 20, 2017

Applies to:

Oracle Knowledge - Version 8.4.2 to 8.6 [Release 8.4 to 8.6]
Generic Windows

Symptoms

On : 8.4.2 version, Installation, Patches, Upgrades

InfoManager services doesn't start up,and were giving the following errors even if the database connections were properly set in applications.properties files

ERROR com.inquira.foundation.utilities.ExceptionLogWriter - CVApplication() constructor. Failed to set database connections successfully.
java.lang.NullPointerException
at com.inquira.foundation.utilities.Application.getProperty(Application.java:502)
at com.inquira.services.application.CVApplication.getConnectionInfo(CVApplication.java:195)
at com.inquira.services.application.CVApplication.receiveModelAddedNotification(CVApplication.java:115)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)

Cause

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