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Prospective Billing Not Working For 2.5.0.4 (Doc ID 2298376.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.4.0 to 2.5.0.4.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On : ORMB 2.5.0.4.0 version, BI - Billing

Prospective Billing Not Working for 2.5.0.4

ACTUAL BEHAVIOR
---------------

We are having issues with prospective billing after upgrading our ORMB 2.4.0.1 environment to version 2.5.0.4.

In the scenario where the Customer is created prior to the start of its policy/contract effective date (e.g., A customer is created in Dec 2016 for policy effective Jan 01, 2017), we expect that billing with a December cut-off date to create bill segments for Jan 2017 coverage period. This prospective billing (billing prior to the start of contract) has been working fine on version 2.4.0.1.

However, the same scenario is not working (i.e., the bill segments for Jan 2017 coverage period are not created with Dec 2016 billing).


EXPECTED BEHAVIOR
-----------------------
The bill segments for Jan 2017 coverage period are created with Dec 2016 billing

STEPS
-----------------------

2.4.0.1.0 Env
-----------------

1. Create customer.
  
2. Customer /Membership installed in Dec 2016

3. Generate bill with cut-off date 12312016

4. Bill gets created for Jan period:

5. Freeze the bill:


2.5.0.4_Upgrade Env Testing
----------------------------------

1. Create customer.
  
2. Customer /Membership installed in Dec 2016

3. Create a bill with cut off date -12312016

4. Bill for Jan period not gets created:

  Expected Results: Bill should get created for Jan period.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Upgrade testing

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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