Selecting (+) Order From Account And Person Context Menu Is Killing JVM
(Doc ID 2298639.1)
Last updated on OCTOBER 03, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.5.0.2.0 [Release 2.4 to 2.5]Information in this document applies to any platform.
Symptoms
If a person has 27 phone numbers , when a user selects (+) Order from account context menu or person context menu, an error results.
STEPS
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The issue can be reproduced at will with the following steps:
1) Select a person who has 27 phone numbers. Or add 27 phone numbers to a person.
2) From person context menu or Account context menu, click on (+) Order button.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |