Selecting (+) Order From Account And Person Context Menu Is Killing JVM
Last updated on AUGUST 22, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
If a person has 27 phone numbers , when a user selects (+) Order from account context menu or person context menu, an error results.
The issue can be reproduced at will with the following steps:
1) Select a person who has 27 phone numbers. Or add 27 phone numbers to a person.
2) From person context menu or Account context menu, click on (+) Order button.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms