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Selecting (+) Order From Account And Person Context Menu Is Killing JVM (Doc ID 2298639.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.4 to 2.5]
Information in this document applies to any platform.


If a person has 27 phone numbers , when a user selects (+) Order from account context menu or person context menu, an error results.

The issue can be reproduced at will with the following steps:

1) Select a person who has 27 phone numbers. Or add 27 phone numbers to a person.
2) From person context menu or Account context menu, click on (+) Order button.


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