RtvreqMod Message Created As INBOUND Message And Failling (Doc ID 2299036.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.2 and later
Oracle Retail Merchandising System - Version 14.0 and later
Information in this document applies to any platform.

Symptoms


When deleting all items from a Return To Vendor (RTV) in Store Inventory Management (SIM) in Pending status , a message is being sent from Retail Merchandising System (RMS) that fails in SIM with the following error:

ERROR
-----------------------



The issue can be reproduced at will with the following steps:

  1. Create a RTV in SIM and confirm;
  2. Check if the RTV message is flown to RMS - YES;
  3. In SIM delete all item lines;
  4. Check in SIM MPS_stage_message table for REVreqMOD message.



Cause

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