Restore Jobs to Mediagrid Source Fails After Upgrade To 7.3.1

(Doc ID 2299045.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle DIVArchive - Version 7.3.1 to 7.3.1 [Release 7.3]
Information in this document applies to any platform.

Symptoms

After upgrade from Diva 7.1.1.5 to Diva 7.3.109 restores to source type MEDIAGRID fail with the following error:

The source/destination returned a command error:actor 3 returned: source/destination failure, change directory failed [The system cannot find the path specified]

Cause

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