VMI Replenishment Sends Notification To Incorrect Approver (Doc ID 2299437.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Collaborative Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Using Collaborative Planning / Notification
On VCP 12.1.3.8:
When attempting to provide workflow notification after replenishment is run,
find that notifications are randomly assigned to some new entries.
Closing the incorrect notifications and rerunning collections and replenishment will produce a new set of incorrect notifications.

EXPECTED BEHAVIOR
-----------------------------------

Expect notifications to be properly assigned.

Example Case:
Say we have 12 entries not cancelled,
2 of them assigned to wrong supplier user account or wrong internal planner.
If we reject those 2 to close the notification, we will have 10 remaining for that date.
Next time, after data collection/replenishment,
one or more of remaining 10 entries will be assigned to wrong user again.
It randomly assign some new remaining entries.
It does not stop after we close the incorrect entries.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms