Failed to Fetch Bills For Selected Bill Unit While Opening Account In Billing Care UI

(Doc ID 2299543.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communication Billing and Revenue Management(BRM), version, Billing Care UI, while opening any account in Billing care, it gives the below error pop-up:



The issue can be reproduced at will with the following steps:

  1. Login to Billing Care UI
  2. Search for accounts
  3. Open any account




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms