P6 Professional Freezes When Trying to Print or Print Preview
Last updated on AUGUST 30, 2017
Applies to:Primavera P6 Professional Project Management - Version 18.104.22.168 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.214.171.124 and later
Information in this document applies to any platform.
With a monitor connected directly to the laptop via HDMI, on which P6 Professional is installed, the 'print\print preview' windows will not open on the monitor screen - only on the primary laptop screen.
The 'print/print preview' window to open on the monitor screen.
The issue can be reproduced at will with the following steps:
1. Connect a monitor to the laptop directly using HDMI.
2. Login to P6.
3. Go to 'File > Print Preview'
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